Job Description

Windstream Holdings, Inc., is a leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier partners across the U.S. + Kinetic is a premier internet solutions provider on a mission to deliver ultra-fast, reliable internet to consumers and small businesses across the U.S., helping them Internet better. + Windstream Enterprise is a leading managed services provider providing strategic communications and security products to mid-size businesses and enterprise clients. + Windstream Wholesale provides high-capacity, high-performance networking solutions and services to other telecom carriers, data centers, content providers and enterprises. The Windstream team provides innovative software and network solutions to connect people and empower business in a world of infinite possibilities! **_________________________________________________________** **About Us:** We are seeking a detail-oriented and analytically driven Senior Analyst to support the Direct-to-Door (D2D) sales channel with territory management across both internal and external teams. The ideal candidate will leverage their analytical skills to optimize the distribution of consumer fiber leads and enhance the overall effectiveness of the sales strategy and ensuring coordination with Service delivery. This role requires a strong ability to foster collaborative working relationships with Sales, Field Operations, Marketing, and IT departments. This job description aims to attract candidates with the right mix of analytical skills and collaborative abilities to support effective lead distribution and territory management within the D2D sales channel. **What You'll Do** 1. Territory Management: 1. Develop and implement strategies for efficient territory management across internal and external D2D sales teams. 2. Analyze geographic and demographic data to identify optimal lead distribution opportunities and adjust territories as needed. 3. Monitor and report on territory performance, providing insights into driving strategic decision-making. 2. Lead Distribution Optimization: 1. Collaborate with Sales, Field Operations, Marketing, and IT to ensure effective distribution of consumer fiber leads. 2. Utilize data analytics to improve lead quality and conversion rates within assigned territories. 3. Partner with marketing teams to align campaigns with territory needs and opportunities. 3. Data Analysis and Reporting: 1. Conduct thorough analysis using Excel and other analytics tools to generate actionable insights. 2. Prepare regular reports and presentations to communicate findings and recommendations to senior management and cross-functional teams. 4. Cross-Functional Collaboration: 1. Build and maintain strong working relationships with key stakeholders in Sales, Field Operations, Marketing, and IT. 2. Participate in cross-functional projects to align territory management strategies with broader organizational goals. 5. System and Process Optimization: 1. Utilize Sales Rabbit and other relevant systems to streamline processes and improve efficiency in territory management. 2. Identify and implement enhancements to existing systems and workflows to support sales operations. **Do You Have** + Minimum of 3-5 years of experience in a sales operations or analytical role, preferably supporting D2D sales channels. + Strong analytical skills with proficiency in Excel; experience with Sales Rabbit is highly preferred. + Excellent interpersonal and communication skills, with the ability to collaborate effectively across departments. + Proven ability to manage multiple projects simultaneously and prioritize effectively. + Solid understanding of lead generation and sales processes within the consumer fiber market. + Experience in territory management and optimization strategies is a plus. **Additional Information:** + This position may require occasional travel to meet with field teams and stakeholders. + The role offers an opportunity to contribute to the growth and success of a dynamic sales operation. **_________________________________________________________** **Our Benefits:** + Medical, Dental, Vision Insurance Plans + 401K Plan + Health & Flexible Savings Account + Life and AD&D, Spousal Life, Child Life Insurance Plans + Educational Assistance Plan + Identity Theft, Legal, Auto & Home and Pet Insurance + Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans. Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience. **Notice to Non-U.S. Citizens:** Windstream, as a holder of licenses granted by the Federal Communications Commission, is required to notify and to obtain approval from federal regulatory agencies prior to granting certain system/network access to any non-U.S. citizen personnel. Offers of employment extended to non-U.S. citizens are contingent upon receiving the requisite approval from agencies overseeing compliance. Non-U.S. citizens are required to provide Windstream with the personal identifying information required to obtain the necessary approval prior to accessing certain systems and/or Windstream's network. _If you are not a U.S. citizen, please notify your recruiter or email CORP.HRlegal@windstream.com as soon as possible for information on Windstream's foreign personnel disclosure and approval requirements._ **Job Details** **Job Family** **Operations** **Job Function** **Sales & Service Support** **Pay Type** **Salary**

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